February 10, 2016       

    You may not control all the events that happen to you, but you can decide not to be reduced by them. –Maya Angelou Resilience is…. Getting back up after you’ve fallen. Trying again after you’ve been criticized or put down Putting yourself back out there, after you’ve been hurt or betrayed. Setting up another sales […]

    February 3, 2016       

    A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty. –Winston Churchill In the last few years recent happenings such as the economic downturn, global conflict, war and the outbreak of disease has tested many a self proclaimed optimist’s ability to remain positive and upbeat. In the face of […]

February 3, 2016       

Empathy is about standing in someone else’s shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place. -Daniel Pink When the word empathy is raised in connection with work, it can conjure up different reactions. […]